The Practice of Mediation: A Video-Integrated Text
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This text is the ultimate integration of theory and practice in that:
Contains unscripted, high quality video depicting nine professional mediators, of different backgrounds and orientations, mediating three different disputes, with very different results;
The mediations depicted on the DVD — a child custody case, a small claims consumer dispute, and a premises liability suit filed by a tenant against his former landlord-are based on real cases, selected for their varied contexts and dispute characteristics;
The DVD illustrates a wide range of mediator and lawyer conduct and includes an extended comparative example of facilitative and evaluative mediation of the same matter.
Table of contents includes:
“So You Want to Study Mediation?” An Introduction to the Processes of Mediation and the Skills of Effective Mediators;
Basics of Negotiation Theory and Why Negotiations Fail;
The Role of the Mediator: Differing Approaches, Fundamental Norms;
Preparing to Mediate;
Mediation as a Structured Process;
Opening the Process, Developing Information;
Expanding Information to Aid the Negotiations;
Identifying and Framing Mediation Issues, Organizing an Agenda;
Generating Movement through Problem-Solving and Persuasion;
Conducting the Bargaining, Dealing with Impasse;
Concluding the Mediation;
The Ethics of Mediating;
Representing Clients in Mediation.
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|Edition||2nd ed., 2012 (w/DVD)|