Product Description
Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict--whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, Getting to Yes tells you how to:
Separate the people from the problem;
Focus on interests, not positions;
Work together to create options that will satisfy both parties; and
Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks."
Information
| Condition | New |
|---|---|
| Shipping Availability | This item ships within 1 to 2 business days. |
| Heavy | No |
| Format | Paperback |
| Author | Fisher |
| ISBN | 9780143118756 |
| Edition | 3rd ed., 2011 |
| Publisher | Random House |
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